Crystal Lake Park District  •  One East Crystal Lake Ave.  •  Crystal Lake, IL 60014  •  815.459.0680  •  crystallakeparks.org
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Crystal Lake Park District - An IAPD/IPRA Distinguished Agency
Weekly Feature!

NEW this Season. Register for a program and get a friend to register too... and you all save. Questions about the Friendship Savings Program? Contact Kim Buscemi at (815) 459-0680, ext. 1217

Look for details inside the summer brochure

 


 


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Crystal Lake Park District - FAQ

Q. What are the Park District office hours?

A. Check Here!
Administrative Office hours are:
Monday-Friday, 8:30 am-5 pm
Saturday, 9:30 am-Noon (April-July)
Sunday, Closed
Phone (815) 459-0680 or Fax (815) 477-5005.
Program Weather Hotline: To receive Text (SMS) and Email Alerts


Find more information about a specific Park District facility in the Facilities area/Interactive Map.

Q. What are the general hours for all parks?
A. All Crystal Lake Park District parks are open everyday from 9:00 am-Dusk, unless there is a special event scheduled.

Q. How do I get directions to a Park of Facility?
A. The Crystal Lake Park District Program brochure includes a map with all the parks and facility locations. If you would like a printed copy of the Crystal Lake Park District Map, e-mail your request to jleech@crystallakeparks.org. Also: The Crystal Lake Park District website has an area where you can find all the information you’d like about a park or facility. You can view a map and photos of the facility and find out about facility amenities with our interactive map.

Q. How do I obtain a copy of the most recent program brochure?
A. The brochure is mailed to all Crystal Lake residents residing in the 60012 and 60014 zip codes, as well as any other Crystal Lake Park District residents. The brochure is also available through the link on the front page of this website. The Crystal Lake Park District produces three brochures per year:

Summer: distributed mid-May
Fall: distributed mid-August
Winter/Spring: distributed late November

Q. Why does my neighbor get his/her brochure before I do?
A. Brochures are mailed via the Crystal Lake Post Office via postal route saturation. This means that rarely will every resident get his/her brochure at precisely the same time. The brochure is available online at 9 am on the first day of scheduled delivery with the post office. A range of expected delivery dates are posted on the Crystal Lake Park District Community Events sign located at the Administrative Office, as well as, at other park district facilities.

Q. Why does my neighbor get his/her brochure before I do?
A. Brochures are mailed via the Crystal Lake Post Office via postal route saturation. This means that rarely will every resident get his/her brochure at precisely the same time. The brochure is available online at 9 am on the first day of scheduled delivery with the post office. A range of expected delivery dates are posted on the Crystal Lake Park District Community Events sign located at the Administrative Office, as well as, at other park district facilities.

Q. Can I use my credit card to register?
A. Yes, we accept Visa and MasterCard. You may also pay by debit card, personal check, or cash. Please do not send cash through the mail. You may use your credit card for fax and online registrations as well.

Q. Will I receive a confirmation of my registration?
A. When utilizing the online registration system, after enrolling in a class view/print your confirmation page to verify your confirmation number. Without a confirmation number you are not enrolled. Bring your confirmation sheet to all classes. You will not receive a confirmation postcard when registering online.

Q. What are your refund policies?
A. NEW! Satisfaction Guarantee Policy: The Crystal Lake Park District guarantees that you will be satisfied with the recreation programs and activities in which you participate. If you are not satisfied for any reason, tell us and we will arrange the best course of action for you. Our goal is to satisfy ALL customers. Click on the link above for a refund form.

Q. How can I know if a class is age appropriate for my child?
A. Listed with every class is an age and/or grade designation that notifies interested participants the age demographics for each class or program. This designation is necessary for several reasons. First, the class or program is specifically designed for a certain age group. Second, we have found that participants enjoy and get more out of a program when interacting with peer groups of similar ages. Third, generally people feel more comfortable around people their own age and will enjoy the program in opportunities that provide this outlet. Last, concerns of safety and fair playing become issues when mixing age groups especially in youth. We thank you for your cooperation in this matter and hope you enjoy your recreational opportunities here at the Crystal Lake Park District.

Q. Do you have an after school program?
A. Extended Time (E.T.) is a before and after school program providing safe, reliable care for children. E.T. gives parents the comfort of knowing where their children are when they cannot be home.

All District #47 students in kindergarten through fifth grade, are eligible to attend. E. T. is held at Glacier Ridge, Canterbury, Coventry, Husmann, Indian Prairie, North, South, West and Woodscreek Elementary Schools. Details about the Crystal Lake Park District Extended Time Program can be found here.

Q. If I want to suggest a class for the park district to offer, or if I want to teach a specific class, how do I go about doing this?
A. The Crystal Lake Park District is continually searching for talented individuals to instruct classes in all areas. You may either call the Park District at 815-459-0680 and ask to speak to the supervisor in charge of your area of interest, or email the supervisor. For a list of board and staff names with email addresses, as well as a general email address, please click here.

Q. Are there any current job opportunities available at the Park District?
A. The Crystal Lake Park District is the largest employer of students on a seasonal basis and during the summer in the Crystal Lake area. During the summer, the Park District needs youth sports coaches, day camp counselors, specialized recreational leaders, lifeguards, concession and park maintenance employees. Employment applications can be submitted online only. For more information, please call 815-459-0680, ext. 1202.

For current job opportunities click here.

Q. Do you have rental rooms available?
A. For information about meeting room and banquet rental space, click here.

For information about room rental at other park district facilities (Rotary Building, Spoerl Park, Oakwoods Lodge, Woodscreek Builiding, Grand Oaks, Administrative Building, Main Beach) contact us at (815) 459-0680.

Q. How do I make a donation to the Park District?
A. Contact our Marketing Coordinator, Jacqui Weber for details regarding donations and sponsorships for Crystal Lake Park District events and program.
click here for sponsorship information

Q. Who do I call concerning problems in my neighborhood park?
A. If the problem involves the maintenance of the park, please call or email Curt Foglesong at (815) 477-5007. If the problem involves safety or vandalism, the Crystal Lake Park District's full-time, year-round park police department works closely with the Crystal Lake and Village of Lakewood police to keep parks and facilities safe. We need your help in protecting these properties. If at any time you see suspicious activities, please call 459-0680. After business hours, please call the Crystal Lake Police Department, 815-455-2313, to report any problems. Our officer will receive a radio message and will handle the situation.

Q. I have a new address, how do I make sure the Park District has my correct information?
A. Please call the Park District office at (815) 459-0680 to give the staff your new information, or email asandor@crystallakeparks.org. If you have an online account, you can also make any changes to your household by going to Registration pages and following the link to update your household profile.

Q. How do I know if classes are cancelled?
A. In the event that your class is cancelled, you will receive a phone call from the program instructor.

Q. How do I get directions to a park or facility?
A. For a map of our parks and facilities, click here (for a printable map) or here for our interactive map. If you need additional information, please call the Park District at (815) 459-0680.

Q. Are there volunteer opportunities at the Park District?
A. Volunteers play an important role in every public agency, and a park district is no exception. The park district uses volunteers for its many special events and programs. Contact the Crystal Lake Park District at (815) 459-0680, ext. 1202

Q. Is there financial assistance available for individuals in need to pay for recreation activities?
A. The Crystal Lake Park District recognizes that there are families in our community who suffer economic setbacks which prevent their children from joining our programs. We offer class scholarships for Crystal Lake Park District residents to help those in need. For more information, please call Kim Buscemi, Superintendent of Recreation Services, 459-0680, ext. 1217.

Q. Does the Park District have insurance, and what is my liability?
A. The Crystal Lake Park District does not provide insurance coverage for injuries suffered while using park facilities.

The Crystal Lake Park District is committed to conducting its recreation programs in a safe manner and holds the safety of participants in high regard. The Crystal Lake Park District continually strives to reduce such risks and insists that all participants follow safety rules and instructions that are designed to protect the participants' safety. However, participants and parents/guardians of minors registering for this program/activity must recognize that there is an inherent risk of injury when choosing to participate in recreational activities.

You are solely responsible for determining if you or your minor child/ward are physically fit and/or skilled for the activities contemplated by this agreement. It is always advisable, especially if the participant is pregnant, disabled in any way or recently suffered an illness, injury or impairment, to consult a physician before undertaking any physical activity.

Q. How do I obtain a picnic permit?
A. To obtain a picnic permit for Veteran Acres, make reservations in person at the Park District Administrative Offices at the corner of Walkup and Crystal Lake Avenues. A maintenance deposit per 50 people is required. The deposit is returned if the picnic site is left in a clean, natural condition. A user's fee is charged for shelters and picnic areas. Fees vary according to size of picnic.

Q. How do I know if I am a resident of the Crystal Lake Park District?
A. Check your tax bill, or call the Park District Office at (815) 459-0680.

Q. Does the Park District have programs for seniors?
A. Currently there are many adult programs that our seniors can participate in including trips, seminars, fitness and dance classes, art and cooking classes, and general programs. Click here for more information.

Q. Is fishing allowed at Main and West Beach?
A. The park district offers gate keys to residents who want to fish at Main or West Park beaches before the parks open at 9 AM. Keys allow for entrance through the park's special walk-in gates. The fee is $20 and you must prove residency when purchasing. (Small portable boats are NOT allowed through the walk-in gate.) A valid Illinois fishing license is required. Valid for calendar year.

Q. I have a boat and want to take it out on Crystal Lake, is this allowed?
A. Yes, Crystal Lake Park Districts Residents only may boat on Crystal Lake. Park District resident boat owners must purchase a new key each year to use the Main or West Park launch ramps.

Fee: $75 (Seniors, 60 and older, receive half price discount.)

Bring in your old boat gate key and receive $5 off your 2016 key

Park District resident boat owners must purchase a new key each year to use the Main or West Park launch ramps.

In order to purchase a key, you must provide all the following documents in person.

Current Illinois driver's license
Illinois boat registration card
Application fee (see above for amount)

Q. Are garden plots available at any of your parks?
A. Residents & Non-Residents may reserve a garden plot at Hill Farm Acres. Program Fee: $50 per plot/$35 senior citizens. Resident Discount Fee: $35per plot/$20 senior citizens

Deadline to plant is May 31

Register in person only at the Crystal Lake Park District Administration Builiding, One East Crystal Lake Avenue, Crystal Lake. You will receive your plot assignment at the time of reservation.

Plot is located at Hill Farm Acres, 695 Barlina Rd, Crystal Lake

If you enjoy the outdoors, saving money and growing plants, you'll want to have one of our 40' by 20' garden plots! Flowers, vegetables, herbs or whatever you desire will grow well in our rich soil.

The growing season is from whenever the soil is able to be cultivated until October 31. Plots must be fine rototilled by each gardener after our park department cultivates the property. Water is available for hand carrying. Yard waste cannot be placed in the garden plots due to space limitations and in respect of good neighbor policies.

Q. Does the Crystal Lake Park District have a Dog Park?
A. Information about Hound Town at Lippold Park can be found here.

Q. What is an affiliate group?
A. There are 19 Crystal Lake Park District Affiliate Groups. Within the Park District, certain activities or programs can be best implemented through the development of special interest groups. We consider the following organizations, which are open to the public, as our partners in providing additional recreational outlets for Crystal Lake Park District residents. The purpose, guidelines and rules of affiliate groups must be commensurate with the philosophy and policies of the Crystal Lake Park District. Click here for a complete listing of all Park District affiliates.

Q. I have heard sirens go off at Lippold Park, what is this?
A. The Crystal Lake Park District has installed a THOR GUARD Lightning Prediction System. The base unit is on the roof of the Soccer Federation’s soccer house. Satellite units are placed at Lippold Park Family Golf Center, Main Beach, and West Beach, as these sites are within a two-mile radium of the base unit. This system predicts when conditions indicate the potential for a lightning strike; it will give a warning eight to 20 minutes in advance of a potential strike, so that everyone can take shelter.

When it senses the potential for a lightning strike-THOR GUARD will sound a 15 second siren and the strobe light on top of the unit will go off. The strobe light stays on as long as there is danger of a potential strike. Everyone must seek shelter immediately in a building or non-convertible automobile.

When the potential for lightning has passed- THOR GUARD sounds three (3) blasts of the siren and the strobe light turns off. This may be as soon as 10 minutes after the system has gone off.

When the THOR GUARD sounds the warning siren and the strobe light is on:

1. All activities will stop immediately.

2. It is recommended that park patrons seek shelter in their cars (with the windows rolled up) or in a building. Patrons should avoid areas that are higher than the surrounding landscape, they should not use a tree for shelter, and they should keep away from metal objects such as bicycles, golf clubs, fences, umbrellas, etc.

3. Even if the weather appears not to be threatening, everyone should seek shelter. People have been struck, in the past, by a bolt out of the blue. A bolt out of the blue is one that strikes when the sky is clear.

4. Remain in the shelter until the THOR GUARD sounds three blasts of the siren and the strobe light turns off, signaling the all-clear.

CAUTION:
The THOR GUARD System helps assess the conditions. Neither the signal nor the system is intended to guarantee that conditions are safe. If the weather is threatening and no warning signal is heard or seen, use good judgment and take shelter. Do not wait for the warning signal to activate, as the system can malfunction.

Q. Does the Crystal Lake Park District sell hunting and fishing licenses?
A. Yes! : To meet all your sporting needs, the Crystal Lake Park District carries a variety of licenses. Illinois and Wisconsin licenses run on April 1-March 31 calendar season. Licenses are available for purchase at our office, during business hours. Identification, such as a previous year's sports license or driver's license and a Social Security number is required for your initial electronic purchase. Exception for Illinois licenses: Residents and no-residents under 16 are not required to buy a fishing license, migratory waterfowl stamp or federal duck stamp. To purchase a hunting license, students under age 16 are required to pass a Hunter Safety Certification course. Please note: Cash/Check only accepted for purchase of Wisconsin Licenses.

Q. I have a great photo from a park district program. Can you use it?
A. Yes! We would love to see it and possibly use it in upcoming publications. Contact Jenny Leech at (815) 459-0680, ext. 1212 or email at jleech@crystallakeparks.org. Submit photos of yourself, your family, or of a general activity taking place within a Crystal Lake Park District program, special event, park or facility. If your photo is selected, we will highlight the photo with a caption giving recognition to the photographer and what the photo represents.

By submitting photos to the Crystal Lake Park District, you are giving your permission for publication. Photos become the property of the Crystal Lake Park District. The Crystal Lake Park District uses pictures of participants to publicize recreation opportunities. If you do not want a picture taken, please tell our photographer. If the picture has already been taken, please contact the Park District at 815-459-0680, ext. 1212.

Q. I have an idea for a program, can I tell you about it?

A. Yes! Use the Program Proposal Form to submit your idea. The form should be submitted to the Crystal Lake Park District Administrative Office, ATTN: Kim Buscemi, One East Crystal Lake Avenue, Crystal Lake, IL 60014. Additionally, forms may be faxed to (815) 477-5005 or emailed to kbuscemi@crystallakeparks.org.



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